How it works
The power produced by the solar panels is fed to an invertor - converts from DC to AC that (in our case)
firstly feeds the house. Secondly it charges the battery system and finally, it feeds excess energy to
the national grid. - Simples!
The process - stage 1
It all started over 3 years ago when I thought I would take a look at whether it would be worth
our while going down the solar route. I knew the 'green' benefits but would it work out financially?
Having done my research on the do's and don'ts it was time to find a reliable company. I added
two of the largest suppliers/installers in the UK onto the list and, due to my desire to try and keep
work local, looked for one in our area. I gave them all the same brief and, considering we were still
in the grip of COVID I was surprised that the two large firms wanted to send an employee round to
discuss the options. This they did and it was amazing how their sales pitches were almost identical!
However, due to their obvious lack of knowledge about the subject and their desire to hit their quarterly
targets I gave them a good ignoring. I also spent a dismal hour looking for real life reviews of both
and was by this time not surprised that there were huge numbers of disatisfied customers.
Before contacting the local (Cheltenham) company I did research into them and was amazed that all reviews
spoke of their knowledge and professionalism. So, phone them I did.
What a difference! Up front acknowledgement that if possible they would do their initial assessment
remotely due to prevailing rules, of which I was a little dubious. However. by use of satellite technology
they were able to see our house, check its orientation, and calculate its roof size. I just had to confirm
the roof angle and then supply them with our annual electricity usage. I have to admit here that, probably
due to having 2 servers, 2 freezers, 1 fridge and 1 wine cooler permanentely running plus the usual plethora
of TVs, chargers, cooking etc. our consumption is in the high domestic range.
It took 24 hours for them to make the calculations, which took into account equipment degredation over time,
and supply me with a full quote that included estimates of annual savings. This information was supplied in
spreadsheed form and showed that it would take approximately 17 years to cover the cost of purchase and
installation, based on which we decided not to proceed.
The process - stage 2
For those of you who remember 2021, late spring of that year saw electricity prices start to rise, so much so
that in October I revisited the spreadsheet supplied, applied the then current average cost per kWh, and discovered
that payback had dropped to under 12 years. When, in December, electricity costs were still rising and payback
had dropped to circa 10 years we contacted the company and asked them to re-quote.
A quick check of their original quote elicited the reply that the prices were unchanged! The only things that
had changed were a) that the solar panels had been upgraded and now produced an additional 40 watts - more power
for the same money!!, and, b) there would be a delay in installation due to the amount of work they were now
undertaking. We immediately placed our order.
Our installation date was set for April which was a little disappointing but as it turned out was to our
advantage. This was due to the then chancellor's decision to cut VAT on solar panels, which put us in the
position of more power for less money!! 3 days prior to installation the scaffolding was erected (a company
from Bishops Cleeve) and on the expected day 2 vans appeared containing 16 solar panels, 1 invertor, 2 installers,
and only 1 battery. It was explained that due to issues in China their supplier had not received the ordered
number of slave batteries. However, as soon as they were received the additional battery would be installed.
At the time of ordering the system our electricity was being billed by Bulb but (before they went into special
measures) we had already decided that we would move to Octopus energy. Bearing in mind that by this time all
power companies were effectively charging the same this choice was based on two reasons. The first was that
Octopus were the Which recommended company and the second was their method of repayment for electricity passed
to the grid.
The 'feed in tariff' was scrapped a few years ago but all major electricity companies were told they had to
provide re-imbursment of domestic supplied energy to the national grid. Of the main suppliers, current rates
range from 3p/kWh (EDF.Eon) to 12p/kWh (Scottish Power). However, Octopus have their Agile scheme where rates
are between 0p and 35p per kWh. The rate is published for 30 minute periods during a day and gives a
significantly higher return than the flat rate systems of the others.
Anyone who has already looked at solar power will know that if you go down the Tesla route they offer a rate of
24-26p per kWh. However, the Octopus Outgoing tariff does not require a Powerwall 2 solar battery which
currently cost around £9,000 to install. The Powerwall 2 battery also has a 10-year warranty and will need
replacing midway through your solar panel’s lifespan – negating the benefits of the higher paying tariff.
If you use a reputable company all liaison and paperwork with bodies like Western Power (they have to sign-off
on the system being used and the expected output to the grid) and unless this is all in order you will not
be able to receive payment for your excess electricity. YOU HAVE BEEN WARNED.
Niggles - there always are!
Although extremely professional in anything to do with the actual system the company's admin is not of the
highest quality. In particular they are not very good in keeping you informed of issue resolution - they do
it, just don't keep you up to date on the progression.
The paperwork. Western Power (don't know about other electricity providers) can take a long time to sign-off
on the design and this is needed before a reputable company will commence installation. Also, a similar issue
is encountered following installation as they have to verify that all paperwork concerning installation
(MCS/Flexi-Orb certified) is correct before you can approach an energy supplier.
Some points to note:
- Move from Bulb to Octopus not done until July 2022 (see The Paperwork, above).
- Outgoing tariff became active 06th September 2022
- Slave battery not fitted until June 2023
- Due to the above points the figures below are not the optimal. July 2023 - June 2024 should be better!
- Total Charge as a minus shows that we earned that amount
- Average 4 bedroom house: 4000-7000 kWh/Year Cost in 2021: £1,639.00 Cost in 2023: £3,347.40
(Turn phones to view table in landscape)
|Date From/To||kWh Used||Cost /kWh||Price Guarantee||Energy Cost||Standing Charge||Sub Total||VAT||Outgoing||Total Charge
Bottom line. Total Cost of Electricity for Year: £318.82p
Average 4 bedroom house - medium high usage: £3,347.40
Amount saved in year: £3,347.40 - £318.82p = £3028.58p
Payback on our solar system = approximately 3.5 years.
Anyone wanting details of the company used please contact us Here.